General Terms and Conditions for Wholesale Grocery Items by Lakshmi Stores and Traders Limited  (Lakshmi Wholesale UK)  

Welcome to Lakshmi Wholesale UK, the wholesale division of Lakshmi Stores and Traders Limited . By accessing or placing orders with us, you agree to abide by the following terms and conditions. These terms govern the sale and distribution of wholesale grocery items in the UK.

1. Eligibility  

• Customers must register as wholesale buyers and provide valid business credentials, including a VAT registration number and business address.

• Wholesale services are limited to businesses within Europe.

2. Orders  

• Minimum Order Value: All wholesale orders are subject to a minimum order value, which will be communicated at the time of registration.

• Orders must be placed through official channels, including our website, email, or designated sales representatives.

3. Pricing  

• Wholesale prices are subject to change without prior notice due to market fluctuations.

• Prices exclude VAT unless explicitly stated.

4. Payment Terms  

• Payment must be made in full before dispatch unless credit terms are pre-approved.

• Accepted payment methods include bank transfer, credit/debit cards, or other agreed-upon payment methods.

•  Late payments will be subject to interest charges in accordance with the policies of credit reference agencies (CRA), fraud prevention agencies (FPA), and the Credit Protection Association.

5. Delivery and Shipping  

• Delivery charges apply based on the order size, location, and shipping method.

• Delivery timelines are estimates and may vary due to unforeseen circumstances. Lakshmi Wholesale UK is not liable for delays caused by third-party logistics.

• Risk of goods passes to the buyer upon delivery.

6. Returns and Refunds  

• Goods can only be returned if they are damaged, defective, or incorrectly supplied.

• Claims for returns must be made within 3 days of delivery with photographic evidence.

• Refunds are processed after the returned items are received and inspected.

7. Quality Assurance  

• All products are inspected before dispatch to ensure compliance with UK food safety standards.

• It is the buyer’s responsibility to store items under recommended conditions to maintain product quality.

8. Liability  

• Lakshmi Wholesale UK is not liable for indirect, incidental, or consequential damages arising from the use or resale of our products.

• Our maximum liability is limited to the value of the goods supplied.

9. Termination  

• Either party may terminate the agreement with written notice. However, pending orders must be honored or cancelled as per our cancellation policy.

10. Intellectual Property  

• Lakshmi Stores’ brand names, trademarks, and product images remain the intellectual property of the company and cannot be used without prior consent.

11. Force Majeure  

• Lakshmi Wholesale UK is not liable for delays or failure to perform obligations caused by events beyond our control, including natural disasters, strikes, or governmental actions.

12. Governing Law  

• These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the jurisdiction of English courts.

13. Promotions and Offers  

• Any promotions or special offers are valid for a limited period and may be withdrawn without prior notice.

• Offers are applicable only on specified items and are not valid on past orders.

14. Confidentiality  

• All pricing, discounts, and terms shared with buyers are confidential and must not be disclosed to third parties without prior consent.

• Breach of confidentiality may result in termination of services.

15. Customer Support  

• Dedicated support is available for wholesale customers to address queries, complaints, or assistance with orders.

• Contact details and hours of operation are provided upon registration & on the website also.